Privacy Policy

Last updated: September 16, 2026

Reno Concrete Pro is operated by AuthenitcBrand, LLC. This policy explains what information this website collects, how it's used, and — because Nevada regulates advertising licensed contracting work closely — exactly how it is and isn't shared.

The short version

Reno Concrete Pro is an independent referral service. We connect Reno/Sparks homeowners and property owners with independent, third-party licensed concrete contractors — we do not perform concrete work ourselves. Always verify a contractor's Nevada NSCB license before hiring. When you submit a quote request or opt in to messages through this site, we collect your contact details and share them with the one independent concrete contractor matched to your request, so that contractor can respond to you. We don't sell your information to data brokers, and if you only read the site's cost guides, we collect almost nothing about you.

Information we collect

Quote request details you submit through our forms: name, phone number, email, project type, and a description of the work.
SMS opt-in data: if you check the consent box, we record that consent, the timestamp, and the phone number that opted in, so we can honor an opt-out request and demonstrate consent if asked.
Call information, once a tracked number is live: your phone number and call time — NV all-party consent (NV-007) — privacy policy (Phase 4) must disclose call recording before it is ever enabled on the tracked number (Phase 9).
Basic site analytics: pages visited, approximate city-level location, and device type, collected in aggregate to improve the site.

How we use and share your information

A quote request is shared with exactly one independent, NSCB-licensed concrete contractor — the one matched to your request and location — so they can contact you about it. If a request is later matched to a different contractor not named to you at submission, we get fresh, contractor-specific consent before that contractor sends you any automated marketing message. Matched contractors may pay a referral fee for the introduction; this never changes the price you're quoted.

SMS opt-in data is never sold or shared for marketing purposes. Mobile phone numbers and text-messaging consent collected through this site's forms are not shared with, sold to, or transferred to any third party or affiliate for their own marketing or promotional use. The one exception is fulfillment: your phone number is shared only with the specific independent contractor needed to respond to the request you submitted — that's the entire purpose of the form, and it's disclosed at the point you submit it, not buried afterward.

Service providers that operate this site — hosting, form handling, call tracking, and analytics — process data on our behalf under their own confidentiality and security obligations, not as independent marketers.

Consent to be contacted

Checking the consent box on our forms authorizes Reno Concrete Pro and the specific independent contractor matched to your request to contact you by phone, text message, or email about that request, including by automated means. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help. You can also ask any caller directly to stop contacting you.

This site treats "one-to-one" consent — naming the specific receiving business at the point of consent, rather than a blanket authorization to be contacted by any company in a network — as its own internal standard, not a claim about any particular current federal rule. Core prior-express-written-consent requirements under the Telephone Consumer Protection Act, the FTC's Telemarketing Sales Rule, Do-Not-Call and STOP handling, and Nevada law all still apply and are followed regardless.

Cookies & tracking

This site uses a minimal set of cookies and similar technology for analytics and, once call tracking is live, for attributing which page led to a call. We don't run third-party advertising or retargeting cookies. Blocking cookies in your browser won't break access to any content on this site.

Your rights and choices

Opt out of contact: reply STOP to any text, tell any caller to stop, or reach us through the contact page.
Access, correction, or deletion: request a copy or deletion of information you've submitted through the contact page.
Nevada residents: Nevada's own online-privacy statute (NRS 603A) primarily addresses the sale of covered information to data brokers — this site doesn't sell your information, but you can still submit an opt-out request or question through the contact page, same as any visitor.

Data security & retention

Information submitted through this site is transmitted over an encrypted connection and stored with access limited to the people and service providers who need it to operate the referral service. Lead and consent records are kept as long as needed to fulfill your request, respond to opt-out requests, demonstrate consent if a dispute arises, and meet any legal retention obligation, then deleted.

Children

This site is intended for adults arranging concrete work on their property. You must be 18 or older to opt in to SMS messages, and we don't knowingly collect information from anyone under 18.

Changes to this policy

We'll update this page when our practices change and revise the date above. Questions about this policy can be sent through the contact page.